Orca Business Support Limited is on the lookout for individuals with experience in customer service and excellent communication skills to fill the role of Customer Service Representative. Individuals with the requisite qualifications and looking to work remotely are welcome to apply.
About Orca Business Support Limited
Established in 2010, Orca is a leading UK provider of virtual reception, PA, and outsourced communication services. The company is renowned for its unwavering commitment to delivering exceptional customer service and identifying value-added opportunities for clients. Orca provides tailored solutions, ensuring each client receives a unique yet consistently high-quality service. By capturing missed calls and generating new business opportunities, Orca drives client success. The company’s growth and success are attributed to its dedicated team of professionals committed to exceeding client expectations and enhancing business efficiency.
Position: Customer Service Representative
Salary: £8.60 to £11.44 an hour
Job Type: Permanent (Full Time)
Location: Remote
About the Role
As a Call Handler (Virtual Personal Assistant) you will be responsible for answering a high volume of calls on behalf of a number of different companies, taking messages and forwarding with urgency and efficiency. What should underpin everything Orca does is the quality of messages they sent to their clients, and the experience they provide to each caller.
Qualifications
- Previous call centre experience dealing with a high volume of calls
- Excellent customer service skills
- Strong administration skills
- A good understanding of how to get the best out of your PC, knowledge of word/excel and outlook would be advantageous
- Ability to work well under pressure
Benefits
- Free eye tests
- Pension
- Monthly fundraising activities
Required Documents
- CV/Resume
- Cover Letter
Application Process
Interested and qualified candidates should CLICK HERE to learn more and apply
Application Deadline
Unspecified