Maurice Xandra Solutions is looking for a Customer Service Representative with excellent communication skills and experience in customer service. If you believe you have what it takes to excel in this role, read on.
About the Company
Maurice Xandra Solutions is an HR and management consulting firm that provides HR advisory services, recruitment, team building, and training to support organizational HR and business strategies.
The company implements tailored interventions and frameworks, considering critical internal and external factors to optimize clients’ structures.
Maurice Xandra Solutions has a proven track record of delivering successful solutions and achieving mission-critical projects and goals for clients across diverse industries and geographic locations.
Position: Customer Service Representative
Salary: Competitive
Job Type: Permanent, Full Time
Location: Ogun State
About the Role
Maurice Xandra Solutions is looking for an experienced, team-oriented, and goal-driven Customer Service Representative. The ideal candidate will deliver exceptional service, addressing customer inquiries, concerns, and issues promptly and professionally to ensure satisfaction and loyalty.
Qualifications
- Minimum of Bachelor’s degree, B Art or HND in any Art related field.
- Minimum of 3-5 years of proven experience as a customer service representative.
- Understand social media management and trends.
- Fluent in spoken and written English.
- Respond promptly to customer inquiries via different channels.
- Good communication and interpersonal skills.
- Proficient experience in Microsoft Office and basic computer skills.
- Time management and organizational skills
- Familiarization with CRM tools and practices.
Required Documents
- CV/Resume
- Cover Letter
Application Process
Interested and qualified candidates should send their CV to: hr@mauricexandra.com using the Job Position as the subject of the mail.
Application Deadline
September 8, 2024