The services of a Customer Service Representative are needed at Belron. The successful candidate must be an excellent communicator with previous experience in customer service amongst other requirements.
Belron Canada is the Canadian leader in auto glass repair and replacement and recalibration of advanced driver assistance systems (ADAS) front cameras. With more than 325 service centers, 2 distribution centers, 26 warehouses and more than 1,200 employees in 10 provinces, Belron Canada provides its customers with local service.
The company believes that genuine care can make a real difference in the customer experience, and it begins with making a difference in the careers of our team members.
Belron Canada is an integral part of the Belron International family, a global leader in auto glass repair and replacement, and forward-facing digital camera calibration. Belron Canada alone operates 325+ service centres, 2 distribution centres and 26 warehouses across 10 provinces, and is home to over 1,200 employees.
Belron’s pursuit of excellence commits us to providing sustainable world-class care for our communities and the climate.
If you value your career as we value our employees and our customers, there’s no better time to join Belron Canada and #BringOutYourBest with us!
Position: Customer Service Representative
Salary: Very attractive
Job Type: Full Time
Location: Remote (Hybrid)
About the Role
Automotive glass technology is helping transform how we experience the road. At Belron Canada, the home office of Speedy Glass, Lebeauvitresd’auto and Vanfax we take this seriously, which is why we invest tirelessly on developing our people can realize their full potential.
Belron welcomes applications from everyone, and are firmly committed to diversity, equity and inclusion in the workplace, and take pride in ensuring every member of our team feels empowered.
Are you looking for a new challenge? Are you looking to join an international, dynamic and growing company that prioritizes the personal development of individuals and offers stimulating career opportunities? Are you passionate about customer service and like to promote products and services?
This offer is for you!
Belron Canada is looking for a motivated customer service representative to join our team of Specialists!
Main Duties
- Support service centers to create opportunities and make appointments with customers
- Use active listening to establish a relationship of trust with customers
- Offer the products and services best suited to the customer’s situation to convert these opportunities into appointments
- Update customer files and enter the necessary information accurately
- Provide ad hoc support for other departments according to operational needs
Qualifications
- Spoken and written bilingualism (French and English) mandatory
- Experience in a call center context
- Ease of learning new software
- Team working
- Like diversity in tasks and take on challenges
- Be autonomous, reliable and punctual
Benefits
- This is a hybrid position
- Benefits start on your first day of work
- Review of salaries each year
- We are a growing organization where opportunities for advancement, training and skills development are always present.
- Leaders who support your development through coaching and opportunity management
Required Documents
- CV/Resume
- Cover Letter
Application Process
Interested and qualified individuals should kindly CLICK HERE to learn more about the role and to apply
Application Deadline
Unspecified