Brightwork are currently looking to hire a Customer Experience Advisor for one its clients in the UK. This is a remote role for anyone with adequate experience in a similar role and with strong communication skills.
Brightwork was established in 2006 and has grown to become Scotland’s leading employment agency, offering Permanent, Contract, Temporary, and Onsite solutions across various industries. It collaborates closely with clients as an integrated business partner to build effective teams. Specializing in bespoke recruitment services for sectors like Manufacturing, Engineering, Life Sciences, Supply Chain & Procurement, Distribution, Facilities, and Office & Business Support, Brightwork tailors its services to meet the needs of both large-scale temporary workforces and individual specialist roles. The dedicated teams focus on ensuring a positive experience for candidates, helping them secure good work with reputable employers. Brightwork is a subsidiary of Staffline Group PLC.
Position: Customer Experience Advisor
Salary: £21,000 to £30,000 per annum
Job Type: Temporary
Location: Remote
About the Role
Brightwork are supporting our client with the recruitment of multiple remote working Customer Experience Advisor’s to join their Customer Excellence team on a temporary ongoing basis.
This role offers flexible working hours through the day (morning, afternoon, evening), working on either a part time or full time basis across the week, occasional weekend work is required. This is a fully remote role with immediate start available.
Main Duties
- Engaging with customers across social media platforms including Facebook, Facebook groups, Instagram and TikTok
- Responding and resonating with a wide range of comments
- Working as a wider team to ensure a positive experience for everyone engaging with the brand
- Active presence on social media, monitoring trends and opportunities for growth
Qualifications
- Someone who can demonstrate experience with working with people in a similar environment
- Active user of social media channels, knowledge of current trends and ways to improve the brand
- Excellent written English communication skills
- Strong social pulse and understand when to escalate potential issues
- Ability to manage your own time whilst working from home
Required Documents
- CV/Resume
- Cover Letter
Application Process
In order to apply for this role and to learn more about it, kindly CLICK HERE
Application Deadline
Unspecified